FAQs

What to wear?

For pole related classes, the more skin exposed the better! Tank tops, sports bras, and shorts all work great. Though knee pads aren’t always needed, they are handy to have in your pole bag just in case. Heels and sexy clothing are always optional!
For floorwork and stretch classes, layers and comfortable clothing or loose fitting clothes are a great option. Knee pads are highly recommended. Heels and sexy clothing are always optional!

Can I receive a refund on my purchase?

All sales are final! No exceptions!

What are the stats of the poles?

All poles are 10’ 7” tall All poles are Made with a chrome finish (contain small traces of nickel (possible allergy risk)All poles are removable

Is parking available?

All spots in parking lot are reserved for other businesses. Please do NOT park in building lot spaces or you will risk being towed. We are not responsible for any towed vehicles.
There is plenty of free street parking along ‘Flower’ street available. Please only use street parking.

Where are the restrooms located?

Bathrooms are public within the building. All businesses share the same bathroom. They are located right across the hall from our suite. A key is required to enter. Bathroom keys are hanging right next to the door within our suite.

What security measures are in place?

The building is under constant video surveillance. The suite is also under constant video surveillance.

How do I enter the studio?

Enter the building through the back door entrance located in the parking lot. The studio entrance is the first door to your right. If you are renting the space and there is no instructor present you will need a key to enter the building and studio. The key(s) are located in a lock box. The lockbox is located on the fence in parking lot space #5. You will receive the lockbox code after booking an online rental reservation. Please lock up the studio and return the keys after your session has ended. Thank you!

What is the cancellation policy?

All classes have a 3 hour cancellation window. Anyone who cancels within 3 hours of the class start time will lose their class credit. All one on one privates and stretches require a 12 hour notice of cancellation. If canceled within 12 hours clients will lose that credit. All studio rentals (pole training, photography, videography) require 24 hour notice of cancellation. Anyone who cancels within 24 hours of their reservation start time will forfeit their credit. No refunds.